Vodacom not only *****s, it lies!

My Vodacom service request number A2-JYZ8-O281L8. My previous complaints against Vodacom raised numerous issues. To make a long story very short, Vodacom keeps *****ing my data (which is but one issue). i have proof of this theft, proof that flabbergasts its own technicians in two branches I visited before lockdown. Now, to paste over it all, they sent me a message on Hellopeter that reads: * Our records indicate that you have been in contact with the relevant department - THIS IS NOT TRUE! IT'S IMPOSSIBLE TO MAKE CONTACT, I'VE TRIED MANY TIMES OVER THE LAST FEW WEEKS. * As a ONCE-OFF gesture of goodwill we reloaded 1GB of Data Bundle please review balance by pressing *135# - IT'S A LIE, NOTHING WAS LOADED TO MY NUMBER, NOT A SINGLE MB. (AND I DON'T WANT ANYTHING FOR FREE - I WANT VODACOM TO SORT MY ISSUES AND TO STOP *****ING FROM ME.) * Vodacare(***) to assist - THE NUMBER JUST RINGS! Right now it's also impossible to get hold of customer care (082135), yet Vodacom is rolling in the cash during these dark times. I cannot express my disgust for this company, I cannot put it in words. And they ***** from the poor, from those who don't have a ready means to complain. I cannot count the amount of times they tried to silence me with free Gigs and airtime, it's sickening. I don't want anything for free, I want justice. Vodacom has systematised theft and it's gonna come out.