VODACOM NOT LOYAL TO CUSTOMERS

its the 3rd time I had to call Vodacom to cancel unauthorised subscriptions from my phone.

today, 12/05/2018 i spoke to Ntombikayise Mmutlanyane. She told me and the process to cancel the subscriptions and gave me the same explanations every time.

But where is Vodacom's accountability and responsibility? Why do they not protect the rights of their customs. Will Vodacom give me back my money or do I need to summons them to small court for R1000?

I think it would seem that Vodacom enjoys this because it forces customers to recharge more and im sure they charge the external parties a fee for *****ing from clients?

apparently we the customer click onto an sms or whatsapp message that OUR FAMILIES OR FRIENDS send us??? Anyway, just by a click Vodacom allows external parties to

I am a Vodacom RED customer and a prepaid customer.