Vodacom not keeping their promises

After Hellopeter assisted me with the problem that I had with my Vodacom account and Vodacom has sent me a statement showing that I have a credit of R279.76 they still deducted the amount of R2 184.96 off my bank account today. What a disgrace, pathetic!. I am so disgusted with Vodacom and will now definitely cancel everything with Vodacom. I am going to reverse the debit order tomorrow. Thank you, Hellopeter, for your excellent service.