Vodacom not just *****ing Data ... but Airtime as well

<p>I am absolutely disgusted by Vodacom. In my last review when I requested that someone contact me with regards to cancelling my contract I got an email from a Mr. Lategan who told me that the account that I logged into was not mine???? That is was a different PUK NO. Well I'd like to know how I logged into the wrong account with all my PERSONAL DETAILS and NO.</p> <p> </p> <p>Maybe this is why my Data and the R290.00 Airtime I loaded on the 12th November to top up my Data has disappeared. And I loaded the correct number ... I copied the number to my Statement details.</p> <p> </p> <p>Yet again, I held on for a half an hour calling their call centre. Yet again, totally unsatisfactory service ... and it sounded like a bazaar in the background ... you can barely hear what the person you are speaking to is saying. But I was told that I HAD USED MY DATA AND THAT I HAD NO AIRTIME. Well, I had approximately 800mb of Data Remaining when I loaded THAT Airtime. I didn't convert it immediately as the Data remaining would fall away. As far as I am concerned another ******* activity from Vodacom ... according to them ... Last in .... First Out!</p> <p> </p> <p>I am so Sick and Tired of Vodacom! WHERE HAS MY AIRTIME GONE ... Never mind my Data!</p> <p> </p> <p>Is there someone out there that can offer a service where you Data and Airtime doesn't disappear!!!!!!</p>