IO
Ivan O
1 reviews | Active since Mar 2009
10 Jan 2019, 23:30
Vodacom - not just poor service, now ****s too
Suddenly there are daily charges on my Vodacom statement that relate to games that I’ve never played or requested - specifically:
DCB SGN Games 4.35 GameMine Games 4.35
I don’t have either of these installed on my phone, and the charges are running into hundreds of rands. How is this possible?
For years we have been ****med by Vodacom through paying full (inflated) prices for sub-standard quality and service, and now they seem to have graduated to even more blatant ********.
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Replies (1)Vodacom's replyOfficial
11 Jan 2019, 07:53Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2019, 07:53
Official
Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
