IO
Ivan O

1 reviews | Active since Mar 2009

10 Jan 2019, 23:30

Vodacom - not just poor service, now ****s too

Suddenly there are daily charges on my Vodacom statement that relate to games that I’ve never played or requested - specifically:

DCB SGN Games 4.35 GameMine Games 4.35

I don’t have either of these installed on my phone, and the charges are running into hundreds of rands. How is this possible?

For years we have been ****med by Vodacom through paying full (inflated) prices for sub-standard quality and service, and now they seem to have graduated to even more blatant ********.

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2019, 07:53
Official
Dear Customer, 

Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details 

Regards, Vodacom Consumer Website Team