WA
Werner A
1 reviews | Active since Nov 2018
01 Mar 2022, 14:03
Vodacom not investing in Southern Cape infrastructure. One of the fastest growing regions in South-Africa as a result of semigration.
In Mossel Bay and Hartenbos for a couple of weeks. 2 Red VIP packages in the family, and various other data packages.
Still have the same experience with Vodacom we had during the last 5 years. Whether you're at Diaz Strand or Harrtenbos waterfront can't even do electronic banking.
So much change the last 5 years, the 2 that's still lacking is national -.and local government and Vodacom.
By the way, I have the same Vodacom problems in Menlopark, Pretoria!!!!!
Once again on my way to Telkom Langeberg mall to purchase Telkom router and data.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Mar 2022, 14:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2022, 14:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WA
Werner A's updateReviewer Update
01 Mar 2022, 16:17No need to phone me, other than poor cellphone reception already mentioned........ I cancelled one data contract on the 1st of Feb via your telephonic service, after the Vodashop in Brooklyn said I need to do it telephonically as they don't have the mandate to assist. I received a sms from Vodacom confirming cancellation. Needless to say another debit order went of today. I tried to upgrade another contract, still not finalised ( mainly I believe, because I only opted for a contract upgrade and not a new cellphone ). Salesman at Vodacom Brooklyn doesn't respond to messages left.
a 28 year contractual marriage will end officially 31 December 2022, when the last Red VIP expires. You are spoilt!!!!
a 28 year contractual marriage will end officially 31 December 2022, when the last Red VIP expires. You are spoilt!!!!
WA
Werner A's update01 Mar 2022, 16:17
Reviewer Update
No need to phone me, other than poor cellphone reception already mentioned........ I cancelled one data contract on the 1st of Feb via your telephonic service, after the Vodashop in Brooklyn said I need to do it telephonically as they don't have the mandate to assist. I received a sms from Vodacom confirming cancellation. Needless to say another debit order went of today. I tried to upgrade another contract, still not finalised ( mainly I believe, because I only opted for a contract upgrade and not a new cellphone ). Salesman at Vodacom Brooklyn doesn't respond to messages left.
a 28 year contractual marriage will end officially 31 December 2022, when the last Red VIP expires. You are spoilt!!!!
a 28 year contractual marriage will end officially 31 December 2022, when the last Red VIP expires. You are spoilt!!!!
Vodacom's replyOfficial
02 Mar 2022, 06:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 06:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team