#Vodacom Not Interested! #No Service! No Business phone use for days?

<p>Reported non phone use of my New S8 Samsung Business Phone sinse 4/7/17. When you call Vodacom they cannot hear you, they put you through to the wrong departments, they put the phone down..... I was told on the 4/7/17 that the issue was escilated and will be resolved in 6 hours. Wednesday morning I called, mailed..... no success, only when I place the complaint on Vodacom's Facebook did someone phone me making promises that this will be attented to immediately. Somebody phoned me, told me to switch my phone off and back on again, I told him that I have done that maybe 6 times already. Didnt work. I was told someone else will call me before the end of business..... No one called.</p> <p> </p> <p>Thusrday I posted on Vodacom's Facebook again. Someone else called me and also made promises..............</p> <p> </p> <p>Friday morning I went to Vodacom Fourways mall, they made calls to Vodacom and said, give it 1 hour and it will be fixed.</p> <p>I was back at the Vodacom store 3 hours later, phone still not working. They did a sim swap and told me give it 2 hours, they also logged the problem and I was told 24 hours and it will be fixed.......</p> <p> </p> <p>I went back at 12pm today Saturday, the guy who helped me yesterday is only back on Monday. I was told to wait another 24 hours.....</p> <p> </p> <p>I renewed my businees contract in May 2017, they had no problem understanding me with what I wanted to do, infact were very helpful and friendly. They did not put me through to the wrong department, not once! They did not put the phone down on me. Infact I received more than one phone call afterwards to find out did I renew and am I happy.</p> <p> </p> <p>I WILL NOT renew my contract with Vodacom again and will advise anyone I talk to how pathetic your service is, UNLESS you want a new contract!</p>