Vodacom not interested in new business

Extremely Dissapointing and tideous process. I first app**** online on 30 August 2023, i received the automated text with ***, and that I would be contacted in 24 hours. No response. I reapp**** again on 24 October, again reference YLSBQO. I then called in on the 24.10 @ 1410 and dealt with Shamielah who advised that she did not pick up my application and that she will have to recapture, I didn't have a problem with it because at least I knew now that someone was doing something. Whilst we waiting for approval, Shamielah told me that my application had to he vetted and that I needed to send through documents. I emailed my documents on 27.10 Again I did not get a response, again I called back on the 3.11 only to be told I must send it to another email address: ***, after sending the documents I received a reference number once again *** Once again just the promise for a call back. And yet to date still no call.

How difficult is it to make a call? Surely vodacom is in need of new business? Or are the new generation not part of their customer base.

If I've made the wrong decision to choose vodacom, then please have thr decency to say so. And I will gladly take a contract with another network .