Vodacom not interested in helping

Through unfortunate events my Vodacom account was in arrears. I paid the arrears amount yesterday, and called them to reinstate my service. I made the payment through the Vodapay app. I was told that they were experiencing problems with the app, so could I please send my pop to them which I did. 24 hours later. I am still waiting to be reconnected, and when I call, I get a don't care attitude.