MM
Marianne M

1 reviews | Active since Feb 2017

18 Apr 2018, 15:32

VODACOM NOT INTERESTED IN HELPING

A contract was renewed more than a month ago and ever since the phone could not be used as the message just says account suspended. This is really the service provider which I have had the worst service ever. Phoning them does not help as they just say accrding to them there is nthing wrong yet being instore the manager phoned and told them that the message says the service was suspended. Please dont use Vodacom .

0
Replies (1)
Vodacom
Vodacom's reply18 Apr 2018, 15:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team