MV
Michelle V

1 reviews | Active since Jul 2012

07 Mar 2021, 08:17

Vodacom not interested

We are still experiencing intermittent service interruptions from the Caledon Court tower in Three Rivers. I have logged many complaints since December but the issue is getting worse and Vodacom don’t seem to be interested in rectifying it. We’ve had no service since Friday. Each time I log a complaint someone from Vodacom tries to phone, which is great I suppose. Only problem is, if I have no service how can you phone me, seriously? If I happen to be in an area that has service the call will go through or I’ll get a sms to say I had missed calls.

Vodacom your tower is down! Fix it!

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2021, 10:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team