MV
Michelle V
1 reviews | Active since Jul 2012
07 Mar 2021, 08:17
Vodacom not interested
We are still experiencing intermittent service interruptions from the Caledon Court tower in Three Rivers. I have logged many complaints since December but the issue is getting worse and Vodacom don’t seem to be interested in rectifying it. We’ve had no service since Friday. Each time I log a complaint someone from Vodacom tries to phone, which is great I suppose. Only problem is, if I have no service how can you phone me, seriously? If I happen to be in an area that has service the call will go through or I’ll get a sms to say I had missed calls.
Vodacom your tower is down! Fix it!
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Replies (1)Vodacom's replyOfficial
07 Mar 2021, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2021, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
