LG
Lorna G
1 reviews | Active since Sept 2013
09 Mar 2016, 15:56
VODACOM NOT INTERESTED
I have been wanting to change from pre-paid to a contract. I went online and filled out all the necessary requirements!<br> <br> I received an email saying they would respond in 24 hours - well guess what 24 hours have come and gone and I eventually ended up calling them. Spoke to Michelle and we got things underway. The line then went dead - she called again and I asked her to call back on the landline..... well needless to say nothing has happened.<br> Called again twice after this and gave them until 15h00 to get back to me or I would go elsewhere for a new phone and contract!! <br> <br> Clearly they are not interested at all.
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Replies (1)Vodacom's replyOfficial
10 Mar 2016, 08:49Hello Gellert,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2016, 08:49
Official
Hello Gellert,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
