LG
Lorna G

1 reviews | Active since Sept 2013

09 Mar 2016, 15:56

VODACOM NOT INTERESTED

I have been wanting to change from pre-paid to a contract. I went online and filled out all the necessary requirements!<br> <br> I received an email saying they would respond in 24 hours - well guess what 24 hours have come and gone and I eventually ended up calling them. Spoke to Michelle and we got things underway. The line then went dead - she called again and I asked her to call back on the landline..... well needless to say nothing has happened.<br> Called again twice after this and gave them until 15h00 to get back to me or I would go elsewhere for a new phone and contract!! <br> <br> Clearly they are not interested at all.

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2016, 08:49
Official
Hello Gellert,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,