RE
Riaan E

1 reviews | Active since Jun 2018

13 Aug 2018, 15:41

Vodacom not informing you of hidden costs.

I upgraded last month on the same number for the fifth time at Vodacom and this is the first time that I'm paying for both handsets until the end of the previous contract. I wasn't informed about it and have no choice but paying it. What happened to the CPA??

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2018, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team