MG
Marinus G
1 reviews | Active since Aug 2012
22 May 2019, 10:13
Vodacom not honoring their contract deals
I am very disappointed in Vodacom. I have taken out a data contract with Vodacom of 50gig any time and 50gig top up plus a 50gig night owl. total 150 gigs. For the past three months I have only received half of the day time data. I have complained to their customer call centre on a number of times, I have even went to Midrand to Vodaworld to try and sort out this problem and still nobody can help, they just escalating the problem to the next department. I really do not have any joy what so ever from Vodacom
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Replies (1)Vodacom's replyOfficial
22 May 2019, 11:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
