Vodacom not honoring advertised deal

This is the 2nd time I'm posting regarding the same complaint as it seems HelloPeter is the only way to get a proper response from Vodacom.

I took out a contract in December which included assorted shopping vouchers as part of the deal. This was confirmed with the telephone consultant when the details of the contract were discussed over the phone. I received my new phone, but had to complain before I was given any of the vouchers. I was eventually sent all the vouchers, except for a R500 Makro voucher I was promised.

I have followed up with Vodacom on numerous occasions now, the standard response now being that my query has been escalated and I will be contacted shortly. I last contacted them on 11 January and am yet to receive any feedback. All I'm asking for is the full set of vouchers that I was supposed to receive with my contract. I am still missing the biggest one.

I would appreciate that Vodacom please honour the agreement by sending the voucher. I'm not interested in phone calls full of excuses. Just send the voucher