PB
Peter B

1 reviews | Active since Oct 2014

06 May 2021, 13:18

Vodacom not honoring a deal

On the 13 July 2020 a rep call from Elite Mobile and convinced me to renew my cell contract which i did and was to get a takealot voucher from Vodacom. 10 months later and still no voucher, Elite Mobile blame vodacom and vodacom blame Elite Mobile ... Be warned Elite Mobile do not keep the part of the deal and vodacom do not honor there service providers... or customers

0
Replies (2)
Vodacom
Vodacom's reply06 May 2021, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
PB
Peter B's update06 May 2021, 13:47
Reviewer Update
I have heard that befor but the you esculate the problem and that is where the problem is