DY
David Y

1 reviews | Active since Jul 2020

01 Mar 2022, 08:31

Vodacom not honest

Beware the slick talking telemarketer from vodacom when your contract comes up for renuwal. I decided to take a simple 2gb data a month, keep my old phone contract. Got the invoice today and discovered i'm being charged for a handset and the discount is R40 extra. Prepaid would be cheaper but i was told i may not do that. I think its time to move my many numbers to another network.

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2022, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DY
David Y's update03 Mar 2022, 10:30
Reviewer Update
Have not been contacted. R139 for 2gig for prepaid vs R159 for 2gig 2year contract. Doesnt make sense