HN
Hein N
1 reviews | Active since May 2015
03 Jun 2023, 08:42
Vodacom not helping their customers and *****ing their money.
Hi
Vodacom is in breach of contract. How does one take them to court?
First I signed for a contract line of which half of the stuff wasn’t added to my line. With no help from the store the help line sorted the problem (so I thought)
I paid full price for two months with half of my data. They add it pro-rata so I lose my data although the faults are caused by vodacom.
Now I am being charged for the items that should actually be promotional items for free and other items like whatsapp tickets that I didn’t ask for are now added to my line and I am paying for all of it.
The store was @Baywest Data Store. HORRIBLE service. *********** and rude staff.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Jun 2023, 13:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2023, 13:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
