1 reviews | Active since Mar 2015
vodacom not helping clients
Worst costumer service experience. i did an online upgrade with vodacom and had to make an address change for the delivery. its been two days now and 3 calls later they cant do a simple address change with ram. i mean how hard can it be just to pic up a phone or write a e-mail stating an address change. the online side's call agents are clearly not willing to do there jobs.
would not recommend making use of vodacoms online upgrade system.
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Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team