ML
Monja L
1 reviews | Active since May 2020
13 May 2020, 08:48
Vodacom not helping
I have been trying to cancel a number where the contract has expired since last year. And in the meantime has been ******. To date it is still on my account and Vodacom is still deducting money every month from my personal account.I have sent a lot of mails and have made a lot of calls. But still nothing??
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Vodacom's replyOfficial
13 May 2020, 09:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2020, 09:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team