VODACOM not helpfull with contracts

I have been trying to set up a new data contract (at the Greenacres shop in Port Elizabeth).

3 days after filling in all the details I was phoned from the VODACOM shop and told that I need to phone vodacom to pu tmy old account in settlement status.

I tried phoning 082135 however, afterf holding for counless minutes no agent ever answers.

So...nothing can be done in the VODACOM shop apparantely to change the status and I am unable to reach the VODACOM call centre.

So what is the customer to do ???

Obvioulsy VODACOM is not interested in clients as there is no CUSTOMER CARE.