CP
Cornelia P

1 reviews | Active since Sept 2021

01 Sept 2021, 07:19

Vodacom not helpfull

Not happy at all. Vodacom refuses to cancel my subscription. Contract has ended last year already so I am on pay as you go currently because rhe refuse to end the service. Cancelled debit order thrice but with no luck. If you go in-store they can't help you. You must make a call to customer services and then they try to sell you more products instead. Vodacom u suck!! You are *****ing my money!

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2021, 08:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team