1 reviews | Active since Aug 2015
I am a very unsatisfied client of VODACOM. i renewed my contract and had problems with the new phone. When I wanted to cancel the contract after I had problems with the new SONY phone. I phoned 111 and the informed me that I must go to the Vodacom shop and let them phone the care centre. When arrived at the shop I was advised to send the phone to Voda care/ then the contract will be cancelled. As I did. 111 was never phoned. Few weeks later the phone was back at the shop and VODACOM said there is nothing wrong with the phone. I took the phone two days later the phone was dead. I took it back. The phone was send for repairs and I was phoned to come and collect the phone. FOR WHAT!!! TO DRIVE UP AND DOWN AGAIN. MONEY, TIME, PETROL, ETC. NO!!!. I DO NOT WANT THE PHONE. VODACOM DOES NOT SEE TO THEIR CLIENTS NEEDS NOR PROBLEMS AND SEND COSTOMERS AWAY AND GIVE WRONG ADVICE. I WANT TO CANCEL ALL MY CONTRACTS AND ADVICE OTHERS DO SO TO.
Best regards,
Best regards,
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