Vodacom not giving service

Dear Vodacom, to date one week later none of your consultants have contacted us regarding the fibre line that give me no internet access. SR ***. Again we have phoned them more than enough. This is getting ridiculous and the levels of compentance seems very low. The call center refers the matter every time but the technicians seem to either not do their work or just don't care. This is unacceptable.

Regards Quintin & Yvonne van Buren-Schele