AU
Angela U
1 reviews | Active since Nov 2018
01 Nov 2023, 16:17
VODACOM not giving me the deal that I have been paying for months.
Not getting the deal that I signed for and paying for from Fed 2023. Not getting correct feedback or no feedback at all.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Nov 2023, 07:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2023, 07:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AU
Angela U's updateReviewer Update
11 Dec 2023, 14:38Still waiting feedback from 10 Nov 2023 at 13:57 as the arrangement was not the same as what was discussed...
AU
Angela U's update11 Dec 2023, 14:38
Reviewer Update
Still waiting feedback from 10 Nov 2023 at 13:57 as the arrangement was not the same as what was discussed...