WL
Wim L
1 reviews | Active since Jan 2012
03 Jun 2019, 12:37
Vodacom not giving data as per contract
Vodacom cell number ********** 924. Upgraded in Feb 2019, Smart top up plus. Package was 600 Mb + 200 sms + 200 min. Special was that Vodacom would give 2 Gig free extra per month., ie receiving 2.6 Gig per month. I have only received 2 Gig from March. Have complained a number of times. Last time reference number 1- ********** 426636. Vodacom rep**** on the reference number that the problem was rectified, but I still only received 2 Gig on 1 June 2019
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Vodacom's replyOfficial
03 Jun 2019, 14:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2019, 14:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team