CN
Charles N

1 reviews | Active since Oct 2019

16 Feb 2021, 10:35

Vodacom not giving any feedback on pending applications.

Three days waiting on a reply for my pending application. I received two phone calls yesterday, but every time I get a call and I answer, there is no one on the other side speaking, and the line goes dead almost immediately.

I mean, I know it is Covid and everything, and I know there is problems with staff and what not. But even if the application for some reason was not approved, please let me know that as well? If you phones does not work, send me an email with the details or whatever so that I can go to another company that would be more than happy to assist me.

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2021, 11:05
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
CN
Charles N's update17 Feb 2021, 12:27
Reviewer Update
No one as of yet has contacted me?