IQ
Irene Q
1 reviews | Active since Oct 2016
10 Oct 2022, 11:57
Vodacom not fulfilling our contract with bad reception.
Lately the signal here where I am is just getting worse but my payments cannot become less can it? I was always happy with Vodacom but since I renewed it just got worse. I would like to cancel my service since I am not receiving what I was promised. I am not willing to pay R500 for nothing. Please cancel my contract. Irene
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Vodacom's replyOfficial
10 Oct 2022, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2022, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team