LT
Louis T
1 reviews | Active since Jul 2023
20 Jul 2023, 10:56
Vodacom not fulfilling orders
Ordered an galaxy watch GT and have had zero response and colleagues orders canceled. I received an email my order was successful and payment was processed. I've received zero feedback or tracking numbers from Vodacom. Surely the consumer act protects us against this type of "*****". Hello Louis, Thank you for your purchase!
We've received your payment for order #*** and have now begun processing your order.
Your estimated delivery date is:
-
What happens next?
You will receive SMS communication from our courier partner within the next 1-2 business days confirming your tracking number and other details regarding your delivery
Get excited! You'll soon be receiving these...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Jul 2023, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2023, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LT
Louis T's updateReviewer Update
20 Jul 2023, 14:00What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
LT
Louis T's update20 Jul 2023, 14:00
Reviewer Update
What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.