1 reviews | Active since Aug 2016
Vodacom not forthcomming with information on out-of-bundle data usage
Dear Vodacom. I have not been able to get a clear reponse on the following qustion from any of your call center staff:
Can I disable out-of-bundle data usage? On many too many occasions I have inadvertendly used up my prepaid airtime. I simply do NOT want to use regular airtime for data.
Telkom does that by defualt. Can Vodacom not?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Hans
As discussed this matter has been resolved and feedback provided.
Have a pleasant day further!
Regards,
RJ
Hi Hans
As discussed this matter has been resolved and feedback provided.
Have a pleasant day further!
Regards,
RJ