1 reviews | Active since May 2017
Vodacom NOT for you!!!
<p>After 3 months of trying to resolve with vodacom and vvm (their legal department) , all i get is the same email saying i must make payment. vodacom is definately not for you! My contract expired in August 2015 ,i knew I was going overseas so i ran on a month to month basis until i left. Before i left in March 2016 i gave them written notice of cancellation and settled my final account (which I have proof of and sent to vvm on numerous occasions). A year odd later Im back ,to realise they didn't stop billing me. I am told I owe them R2800 and after sending proof that my contract had expired and I settled my account , they send me the same email saying send proof of payment. There is absolutely no help! This is very unprofessional. I am blacklisted and on ITC ,so obviously can't take out another contract/anything. Vodacom is NOT for you. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
