CS
Cindi S

1 reviews | Active since Feb 2017

15 Feb 2017, 16:07

Vodacom - not for me

<p>Vodacom has upgraded an account without contacting or getting authorisation from the account holder. Renewal I understand, not upgrade.</p> <p>Vodacom refuses to provide proof of where account holder authorised account, because there is none yet wants to hold the account holder who tried to cancel the account liable.</p> <p>Your a big conglomerate, that has made a big boo boo. I suggest you sort out this problem at your expense as it is your mistake. ********** 105</p> <p>Pls Check emails for all the info</p>

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Replies (1)
Vodacom
Vodacom's reply16 Feb 2017, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team