Vodacom not following through

We relocated not even 1 km from where we were living and found connectivity for our cell phones and internet virtually unusable. We have made repeated calls to the technician department and keep being told that someone is coming out to test the signal at our property. As we are 'trying' to run a business with neither cell or internet you can imagine our frustration.

We are also now having to use my cell as a hotspot to get any internet connectivity at all.