1 reviews | Active since Sept 2017
Vodacom not fixing problem
I have been with Vodacom since 1997. I pay over R6000 per month on my contracts. Since Aug 2017 I have been experiencing a very frustrating problem. I can phone any number except my husbands number. It is on the same contract. I have phoned customer services multiple times and even visited different Voda shops. They all say it will be fixed. I think they do a network synchronization with the two numbers, but it only works for one phone call. I can go on and on........Maybe I should just migrate to different cell provider
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for taking my call and for allowing me the opportunity to assist.
As per our discussion, your calls to your husband's number are going through successfully.
Kind regards,
Ragmah Stevens
Best regards,
Dear Customer
Thank you for taking my call and for allowing me the opportunity to assist.
As per our discussion, your calls to your husband's number are going through successfully.
Kind regards,
Ragmah Stevens
Best regards,