yR
yanga R

1 reviews | Active since Jun 2015

07 May 2019, 14:09

Vodacom not doing enough to stop *****

********** account was opened under my name. Vodacom is unable to give me proof of purchases and a letter stating their findings as a result I am unable to open a case at SAPS.

0
Replies (3)
Vodacom
Vodacom's reply07 May 2019, 15:54
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply09 May 2019, 10:51
Official
 Dear Yanga 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

yR
yanga R's update14 May 2019, 08:07
Reviewer Update
Hello, I am happy that my query was resolved, i am satisfied.