Vodacom not doing anything about ***** in their shops.

<p>On December 13th 2016 I got an email with an invoice that was 7 times higher than my active contract.</p> <p>I called vodacom and was told there was an upgrade done in my name at a vodacom shop in Secunda. I then made it clear that I had nothing to do with that upgrade and thus should not be paying for it.</p> <p>I was told I needed to write an affidavit and email it with a copy of my ID to ********** <p>I did as instructed and sent the documents the following day on the 14th of Decemeber 2016. On the 21st I got a call from Kego who instructed me to go certify my ID copy and send it through. I did as instructed and sent it along with the affidavit on the 22nd to ********** She was also kind enough to tell that the amount will be debited but paid back to me as soon as the investigation is concluded. The problem is I got another invoice today with the same amount. Which is total bull if you ask any sensible person.</p> <p> </p> <p>The ********** might be in cahoots with some staff members.</p>