Vodacom Not delivering on their promise
<p>When i renewed my contract with vodacom in last year,as part of their retention initiative, they promised to give me a data bundel of 500MB for free each month for the next 24 months. I recently discovered that they have not been allocating the data bundle to me since August 2016. I am deeply disappointed in them as they are not living up to the agreement. Was told by customer service it will take up to 14 days to resolve. I dont feel like a valued customer. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
Regards
FM
As per telephonic discussion,feedback provided.
Regards
FM
