Vodacom not delivering on advertised product

Vodacom advertises their fibre installation to take place within 21 days and you receive an interim device to access uncapped wifi immediately after application is approved.

Which NEVER happened!!

On 12 May 2022 I received a message stating that my device will be delivered the following day but it was send to the wrong address. I only received it on 19 May 2022 AFTER I had to phone and enquire.

I eventually received my interim device but could not use it - internet not activated. Numerous tickets logged with Vodacom but no result. Then the fibre box was delivered and installed. Still no wifi - I had to phone and request the line to be activated - again with no results.

Today is the 29th of May 2022 - I had approximately 1 hour of WiFi from 12 - 29 May 2022.

Whenever I phone, another ticket is created (seems that it is all that is getting done) with promises that it will be corrected.

Vodacom, is this deal worth it for 3 years or will I struggle like this for the duration of the 3 year contract?

Oh, and I still don't have wifi.