1 reviews | Active since Apr 2012

15 Sept 2016, 16:18

Vodacom not delivering on a contract

<p>I took out a contract with a BIS subscription for 24 months from Vodacom on the no ********** </p> <p>Now 3 months down the line they discontinued the subscription and expect me to pay for it. </p> <p>I hav been to a Vodashop and called their helpline several times without avail.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team