MC
Mohamed C
1 reviews | Active since Aug 2012
10 Dec 2019, 13:11
Vodacom Not Delivering
Vodacom Shake Summer.. On Black Friday i bought items from the Vodabucks store using my Vodabucks.. Still waiting for Confirmation or some feedback from Vodacom with regards to my purchases.. Called Vodacom 8 times already.. You just wait on the call and a consultant never answers.. Can i get an update on my Vodabucks purchases Vodacom?
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Replies (2)
Vodacom's replyOfficial
10 Dec 2019, 14:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2019, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Dec 2019, 12:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply20 Dec 2019, 12:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team