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DeWet B
1 reviews | Active since Mar 2019
10 Aug 2022, 19:54
Vodacom not delivering
Since I upgraded on my phone, not a month went by without having a problem. Now, spoke to Vodacom Retention (Cancellation) on Saturday to sort out your fault and still nothing. Client of over 20 years I actually expect better service. I was promised don't cancel your contract because we can do better. I'm not so sure.
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Vodacom's replyOfficial
11 Aug 2022, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2022, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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DeWet B's updateReviewer Update
15 Aug 2022, 15:36No, that a lie. No one made contact with me since I spoke to a guy on Friday from cancellations and he said he will phone me back on Saturday which did not happen.
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DeWet B's update15 Aug 2022, 15:36
Reviewer Update
No, that a lie. No one made contact with me since I spoke to a guy on Friday from cancellations and he said he will phone me back on Saturday which did not happen.