VODACOM NOT DEBITING MY ACCOUNT DESPITE SIGNING UP WITH DEBIT ORDER

This is the umpteenth time i am taking to hellopeter to complain about Vodacom, simply because no matter how hard a person tries to sort problem out with Vodacom they just never seem to do what they promise. I have a business contract signed up with a debit order. For the pass few months i have been having endless disconnections because Vodacom does not debit my account with the monthly premium. I HAVE NUMEROUS TIMES sent the request through to vodacom for the debit order authorisation, this after spending countless hours with the hopeless call centre agents just trying to get through to the correct person( not even counting all the dropped calls). This month again my line is cut because no debit order went through, despite me getting a sms from Vodacom already on the 13th October 2017 advising that my details have been updated. Since signing with Vodacom i have had nothing but regrets and disappointment, cant wait for both of my contracts to run their full term and im never going close to Vodacom again