Vodacom not correcting account after unauthorized activity on account.

On 8 March 2024 two unauthorized numbers / contracts were added to my Vodacom account. I reported this immediately. The numbers were deleted from my account, but the cost incurred by these numbers were not credited to my account in full. Several Vodacom employes worked on this problem but by 29 April a debit order was affected against my bank account. taking more money than what I had to pay. In almost two months Vodacom was unable to correct my account and have taken my money in error.