JA
Jennifer A
1 reviews | Active since Dec 2020
10 Dec 2020, 11:51
Vodacom not contactable
I paid my account and my line is still inactive. I have been calling and am not able to speak to a consultant. I am referred to TOBI all the time but cannot access whattsapp or send sms's. I am so frustrated and in dire straits. Please can someone assist me urgently as i need my phone for business purposes
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Replies (2)
Vodacom's replyOfficial
10 Dec 2020, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2020, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JA
Jennifer A's updateReviewer Update
10 Dec 2020, 12:03This is what the ivr has been saying for the past 3 days!! no one has been contacting me!
JA
Jennifer A's update10 Dec 2020, 12:03
Reviewer Update
This is what the ivr has been saying for the past 3 days!! no one has been contacting me!