MA
Mario A

1 reviews | Active since Aug 2011

23 Nov 2018, 13:10

Vodacom not communicating with RAM Courrier

Complaint logged yesterday.

a call received to state i can write a letter for my mom to collect an now RAM is not wanting to accept the letter.

more frustrations for a simple upgrade

0
Replies (3)
Vodacom
Vodacom's reply23 Nov 2018, 13:21
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply26 Nov 2018, 12:55
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, we have advised accordingly. Regards Consumer Website Team 
MA
Mario A's update27 Nov 2018, 11:19
Reviewer Update
NO CONTACT MADE. ***********