JK
Johan K

1 reviews | Active since Feb 2022

03 Jan 2025, 11:17

Vodacom not caring that they costing my business money

Vodacom deleted my business numbers, not getting back to me on anything. Costing me thousands of rands everyday as customers cant get hold of my business. I told them I don't want to loose the numbers as I only wanted to close the contract and keep my numbers on prepaid

0
Replies (3)
Vodacom
Vodacom's reply03 Jan 2025, 12:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
JK
Johan K's update03 Jan 2025, 15:52
Reviewer Update
I am patiently waiting while customers cant get hold of my business.......
JK
Johan K's update06 Jan 2025, 09:56
Reviewer Update
Still no one has contacted me. This is a joke, ffs... Absolutely no regard for their customers. Me losing business is not important to you? Well I will never recommend Vodacom again even though I've been with you for years.