VK
Vee K
1 reviews | Active since Dec 2021
20 Dec 2021, 15:14
Vodacom not caring about their customers ,frustrated
I App**** for vodacom 800gb deal for R299 online and the sim was sent to wrong address ,i followed up with vodacom callcenter as i saw on tracking that it was sent to wrong address,was told it has been sent back,i provided correct address now they say it cannot be reinstated i provided correct address online but my delivery was sent to isando and not i cant get it anymore!
ref numbers: 98156 and 98618
The tracking number is: K***
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Replies (2)
Vodacom's replyOfficial
20 Dec 2021, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VK
Vee K's updateReviewer Update
23 Dec 2021, 09:39You never rep**** ,dont lie,all i want is my data sim,i was approved but you delivered to whrong address,thats not my fault,can i please have my data deal??
VK
Vee K's update23 Dec 2021, 09:39
Reviewer Update
You never rep**** ,dont lie,all i want is my data sim,i was approved but you delivered to whrong address,thats not my fault,can i please have my data deal??