TW
Thomas W
1 reviews | Active since Jul 2021
27 Jul 2021, 09:43
vodacom not cancelling contract
in march 2020 it tried to cancel my wifi contract, i called , i emailed and nothing, they still took the debit, so i blocked it at the bank, thinking someone will then call me , not 1 call from them, now i see they have handed me over and messed up my credit score. i need this sorted out asap.
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Vodacom's replyOfficial
27 Jul 2021, 10:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2021, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team