NP
Nico P
1 reviews | Active since Jul 2011
04 Jan 2020, 13:12
Vodacom not cancelling as requested
I have cancelled my fibre account and it supposed to have been stopped on 31st December. The account however is still active.
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Vodacom's replyOfficial
04 Jan 2020, 16:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2020, 16:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team