LG
Lelani G
1 reviews | Active since Jul 2009
12 Jul 2020, 15:16
Vodacom not Canceling my cotract
So far it took me 5 Calls to cancel my contract with Vodacom, and still it has not been done. I was promised that it will be escalated to a Supervisor. How many calls will it take to cancel my contract.
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Replies (2)
Vodacom's replyOfficial
12 Jul 2020, 16:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2020, 16:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LG
Lelani G's updateReviewer Update
12 Jul 2020, 16:32I have spoken to a Consultant after posting review. Please can we have this sorted asap.
LG
Lelani G's update12 Jul 2020, 16:32
Reviewer Update
I have spoken to a Consultant after posting review. Please can we have this sorted asap.